Cardiff Airbnb Management Services
Full property management for Airbnb and Booking.com hosts in Cardiff. We coordinate all maintenance and repairs through our trusted network of local tradespeople, ensuring your property stays in perfect condition for guests.
Get StartedProfessional Airbnb Management In Cardiff
Property management for Airbnb and Booking.com rentals requires local expertise and reliable contractors. Whether you're managing a single property or multiple short-term rentals in Cardiff, you need someone who can handle maintenance issues quickly and professionally.
Graphite Host provides comprehensive property management in Cardiff, Newport, Swansea, Barry and Penarth. Our network of trusted, vetted local tradespeople ensures your Airbnb and Booking.com property is always guest-ready. We coordinate everything on your behalf – you don't need to chase contractors or manage multiple phone calls.
How We Protect Your Property
Comprehensive maintenance coordination that keeps your property in excellent condition.
Maintenance Coordination
We coordinate all repairs and maintenance through our network of trusted, vetted local tradespeople. From plumbing issues to appliance repairs, we handle it all.
Emergency Coordination
Guests reach a person through our 24/7 human guest communications, so an urgent problem is reported as it happens. We then arrange the repair with our network of local tradespeople — we don't promise a specific callout time.
Damage Protection
We handle damage claims with platforms like Airbnb on your behalf, documenting issues and ensuring you're properly compensated.
Regular Inspections
Scheduled property inspections between guests to identify and address maintenance issues before they become problems.
Comprehensive Maintenance Approach
Reactive Maintenance
Quick response to urgent issues reported by guests or identified during stays. We coordinate immediate repairs to minimise disruption.
Preventative Maintenance
Scheduled inspections and maintenance to prevent problems before they occur. Regular checks of heating, plumbing, and appliances.
Turnover Inspections
Property checks between guests to identify any damage, missing items, or maintenance needs before the next arrival.
What We Coordinate
Our Trusted Network
We work exclusively with vetted, insured local tradespeople across the five areas we cover. All work is coordinated through us, ensuring quality standards are met and you're kept informed throughout the process.
Damage Claims Management
Guest damage happens occasionally in short-term rentals. When it does, we handle the entire claims process on your behalf through platforms like Airbnb and Booking.com.
We document the damage with photos, coordinate repairs through our trusted network, and submit claims to ensure you're properly compensated. You don't need to deal with the stress or paperwork.
Document
We photograph and document all damage with detailed evidence for claims.
Repair
We coordinate immediate repairs to get your property guest-ready again.
Claim
We submit and manage the entire claims process with the platform.
Emergency Coordination
Maintenance problems don't keep to business hours. Whether it's a burst pipe or a broken boiler in winter, a guest can report it to a person straight away through our 24/7 human guest communications, so the problem reaches us when it happens rather than the next morning.
We have established relationships with tradespeople in the areas we cover who take on urgent short-let work. Availability varies with the trade and the time of day, so we don't promise a specific callout time — we arrange the work as soon as someone can attend and keep you and the guest updated while we do.
How repairs are approved and charged
Up to £250: we approve the work ourselves, so a small fault doesn't sit waiting on an email. Above £250 we come to you first — with one exception: where there is an urgent risk to guest safety or of damage to the property and we can't reach you, we may authorise the necessary work.
What it costs: we pay the third-party supplier and bill you the exact supplier cost. No markup, no admin fee. Safety inspections and certificates are coordinated where they're needed and re-billed the same way.
Common Emergency Situations We Handle:
Frequently Asked Questions
Do I need planning permission for an Airbnb in Cardiff?
Which areas in Cardiff perform best for Airbnb?
How do you handle late-night emergency maintenance?
Cardiff Airbnb Management Experts
Full property management for Airbnb and Booking.com hosts. Let us handle everything so you can focus on enjoying the income from your property.
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